Frequently Asked Legal Questions

How long has the law firm been in operation?

The Law Offices of Craig L. Cook Fort Smith, Arkansas and Ozark, Arkansas locations have been in operation since 2006. We recently expanded to Tulsa, Oklahoma in 2017 and Fayetteville, Arkansas in 2018.

Where is your law firm located, and do you handle cases outside of these areas?

We are located in Fort Smith, Ozark, and Fayetteville, Arkansas as well as Tulsa, Oklahoma. We do handle cases in the surrounding areas of these locations, but our offices are located in these towns specifically. View our location page to find the most convenient location for you.

How do I know if you can take my case?

If you believe that one of your cases falls under one of the areas that are listed above please give us a call at (479) 783-8000 and one of our experienced assistants will intake your information to have an attorney contact you as soon as possible.

How do I schedule a consultation with an attorney?

You’ve got two easy options:

Book online: Prefer to pick a time that fits your schedule? Schedule a call ». We’ll confirm, and an attorney will follow up to discuss your situation and next steps.

Call us: (479) 783-8000. You’ll speak with a lawyer— not just an assistant— either immediately or within 24 hours (most often the same day). We even field calls after hours, on weekends, and on holidays. If we miss you, leave a message and we’ll call you back promptly.

What information should I bring to my initial conversation?

The more you have for our attorneys the better. Medical records, time stamps of actions, contracts, anything that you may have in writing that can help us understand your case would help thoroughly.

Do you offer a free consultation?

Yes, we offer a complimentary initial consultation with one of our experienced attorneys. This meeting allows us to better understand your situation and outline potential next steps.

Are there any additional costs that I should be aware of?

During your initial consultation, we’ll discuss the scope of your case and any associated legal fees. For hourly cases, retainer amounts will vary depending on the complexity of the matter. We’re committed to working with clients to explore flexible payment arrangements whenever possible.

How often can I expect updates on my case?

We give updates via email, phone calls, and letters. We will contact you when there is something to update you on, but do not fret if you haven’t heard anything in a couple of days – these fights take time. 

Can you recommend anywhere that I can read more about cases like mine?

We do suggest clicking over on our blog if you are wanting to learn more about different legal topics that we take cases on and how they may relate to your case. We are not able to or going to give out any specific information regarding a case that is not yours as everyone is protected by law for privacy in their matters.

Do you have any reviews?

You are more than welcome to view our reviews on Google and Facebook.